We are not just back to ‘Normal’, We are Back to Excellence

Changes—including accelerated digitization and investment in other technologies, and reorganization going ahead. This way companies will be able to build a roadmap to excellence The pandemic has proved to be a game-changer in many ways. The coronavirus was responsible for testing every individual in every company across all sectors across the globe. As companies struggled for survival during this phase, a challenger mindset emerged subsequently.

Now, as organizations across various sectors gear up to return to the new normal, some core lessons learned in the past 19 months hold the key to boosting productivity and excellence in the long run. For instance, a surge was witnessed in the use of technologies such as digitization and automation during the pandemic, companies will need to continue to remain more creative and optimize their valuable technical resources with a focus on re-thinking skilling and development.

In this new working environment, companies have come to realize that it’s as important to protect the well-being of employees as it is to serve their customers well. Today, organizations realize that flexibility is very much the key to driving productivity in any workplace. How an organization shapes the way people work and live – from productivity to flexibility and well-being – remains crucial. The core idea is that employees must be supported, empowered, and inspired to give their best, this is how they would be able to define and strive for excellence in any organization.

The disruption caused by the pandemic led to several organizations adjusting to the remote work option while conducting meetings on various virtual communication platforms. The remote working scenario witnessed during the pandemic pushed the need for trust and collaboration among employers and employees alike. The efficacy of remote work and accountability from the employee, along with the support of the employer was rooted in the concept of mutual trust during this challenging phase. 

Similarly, forging strong, enduring relationships has never been more of a priority – especially as companies look forward to reuniting, and in some cases, rebuilding in a post-pandemic era. 

At the same time, the pandemic has underlined the importance of being physically together at headquarters and collaborating as teams. Everyone in an organization has realized the relevance of the ability to socialize, innovate and learn because of impromptu interactions that are best to happen in person.

Overall, productivity post-pandemic has to be redefined. It remains incumbent on companies to empower their employees to co-create certain policies in the workplace. In addition, there is a need to introduce dynamics.